Case studies



Context / short description:

The existing 6-inch wastewater injection line was a bottleneck for production enhancement. Being a single pipeline used for sending industrial effluents for injection to deep subsurface Polygon 2, this line was non-piggable and had pit corrosion traces. Cumulatively, that created risks to production sustainability and limited the overall synergy of other water management projects.


Unlocking full potential of projects aimed at removing production restrictions, taking into account predicted peak volumes of associated produced water, as well as improving integrity of KPO operations in whole.

Solution / actions:

Construction of a new 10-inch industrial wastewater injection line using line pipes available at the Company’s warehouse, thanks to which the project was implemented in the shortest possible time.


Implementation of the project has allowed to:

  • Fully unlock the potential of short-term projects aimed at enhancement of capacities of the existing industrial wastewater re-injection network.
  • Increase in the total capacity of wastewater treatment at the Field units (compared with 2019, current by 30 % and expected by 50 % upon completion of the other debottlenecking projects) and remove wastewater treatment limitations to liquids production.
  • Reduce potential asset integrity risks associated with the existing 6-inch wastewater injection line.

Ultimately, the new industrial effluents injection pipeline is aimed at sustaining the production process upon the end of the service life of the old 6-inch injection line in 2027



Context / short description:

Safety is of paramount importance at KPO. Although, KPO faces repeated incidents for the same cause: risk complacency and lack of intervention at work sites. In addition, KPO introduce big projects and engage new employees with no work experience at the Company facilities. Our key target is to train them up to the required safety standards.

Safety at work sites subject to HSE leadership and competency of supervisors and leads. By own example, supervisors and leads can establish and reinforce safety culture.


Improve skills of supervisors to identify hazards, engage employees and coaching teams in order to improve safety culture at workplaces.

Solution / actions:

In 2019, the Coaching, Engagement and Intervention workshop was developed, where KPO and contractor supervisors and leads responsible for high-risk activities were invited. The workshops consisted of theoretical part, practical group exercises including coaching sessions at work sites.

For 2020, KPO Management assigned a task of implementing the HSE Leadership and Coaching Programme covering:

  • All supervisors and project team leaders of the Project Execution Directorate, in particular the 4th Injection Compressor project,
  • Operations line managers of supervisors and team leaders, who had attended Coaching, Engagement and Intervention workshops in 2019.


During 2019 and 2020, over 1200 KPO and contractor supervisors have attended the workshops allowing them improve their knowledge and skills in coaching, involvement and intervention. Besides the standard training methods, the training materials included videos, incident investigation data and pocket manuals.

The most active supervisors – programme participants, who applied new knowledge on work sites, have received awards within the HSE incentives mechanism.



Context / short description:

Both positive and negative behaviour of employees have significant impact on the HSE culture in the organization.


In 2020, for better understanding and memorizing Golden Rules and Life Saving Rules by the Company and contractor employees, a mandatory e-learning was launched followed by testing.

Solution / actions:

Aimed at improving safety culture and reinforcing and motivating personnel to undergo e-learning, the Company management took a decision to make successful completion of e-learning as one of the criteria for meeting KPIs and annual bonuses in the area of health and safety.

The second criterion was to achieve a 12:1 indicator (near misses to recordable injuries), i.e. for each recordable injury there should be at least 12 near misses. The second criterion was aimed to motivate employees to report all kinds of incidents, minor and those without consequences, the investigation of which would prevent more serious incidents.


In 2020, the Company has registered 73 near misses against the six recordable injuries, i.e. established ratio of the 12 near misses to one recordable injury was achieved. By year-end, all KPO employees (except for those on long leaves) have completed this learning. Annual bonus for HSE performance was paid to employees



Context / short description:

Each year KPO place utmost importance to awareness raising and promoting road safety and general safety amongst the population of Aksai. Given the limitations of the coronavirus pandemic, some of the planned activities were carried out in a new format.

Solution / actions:

KPO used to hold the annual Road Safety event dedicated to the International Children’s Day celebrated on 1st June for Aksai children and parents. However, in 2020 the COVID-19 pandemic affected the implementation of this event.

Despite the limitations, thanks to assistance of the local ‘Radio-Aksai’ colleagues, the Corporate Safety Department employees were able to conduct an online contest having communicated with parents and children of the town via Instagram.

A week before the event several short videos were prepared and published on the “Radio-Aksai’ Instagram page to remind about the most common risks and safety rules targeting shaping habits of safe behaviour and preventing child injuries. Along with this, we proposed Aksai residents to provide their photos and videos in order to share their ways of ensuring safety and protection of children at home, outside and on the roads, etc.

The best and most creative works were selected for the awards and were announced live on the ‘Radio-Aksai’ on the Children’s Day.

In addition, during 2020, in collaboration with the Aksai radio station, KPO continued broadcasting audio ads on various topics, including safety rules at home and outside, fire prevention, safe driving, child safety, as well as safe behaviour at night and in winter. Audio ads about safety and road safety are broadcasted on the radio five times a day with monthly updates.

Besides, together with representatives of the local road police and district education department, awareness events were held for children of secondary school junior classes to actively promote Road Safety rules. As part of this campaign, children were presented with memorable gifts and over a thousand reflective flickers for using at night time.



Context / short description:

In the period of 2017 – 2020, KPO launched the third intake of the Enhanced Development Programme (EDP) aimed at identifying high-potential local employees and further development of their skills. While implementing the programme, the main focus was made on creating a talent pool to meet the Company’s business needs, including the selection of talented employees, identifying their strengths and weaknesses, developing and implementing individual development programs, and as a result appointing them to planned positions.


  • Create conditions for employees to acquire the knowledge and skills necessary for sustainable professional growth by applying the development tools, such as coaching, internship at the Parent Companies’ assets, formal training, certified programmes and mentoring.
  • Ensure continuity of workforce planning.

Solution / actions:

From February through May 2017, KPO Training and Development Department had been selecting candidates to participate in the programme. Since the beginning of 2018, a number of events have been held to train and develop participants in accordance with their individual development plans, including quarterly meetings with current KPO Directors and Parent Company top management. It is worth mentioning that using the SAP application has helped us creating a unified platform for participants to work and interact effectively with line management, the assigned coaches and mentors.

In 2019, we paid considerable attention to coaching. The ‘International tendencies in coaching’ seminar received positive feedback from participants.

At the beginning of 2020, a forum titled ‘Inspire Yourself and Inspire Others’ was held with engagement of a famous coaching expert from Russia. As a result, participants mastered the coaching tools aimed at self-motivation and the motivation of others.

In total, five forums on the leadership development were held in the course of the program. According to the results, about 80 % of the surveyed participants noted that the activities carried out helped them raise their leadership competency level.


The final year of the programme in 2020 fell at the COVID-19 pandemic, which have adjusted its implementation. Despite that, the programme was successfully completed at the end of 2020. The total number of participants in the third training intake was 161 people. By the end of the programme, 56 % of the participants attained the roles as planned; and their individual development plans were completed by 77 %.

Participants, who did not attain the assigned roles within the programme, were put into the Company’s high-potentials pool.



Context / short description:

At the launch of the facilities under the Phase IIM in 2007, the availability of highly qualified production and maintenance personnel in the region was limited. KPO initiated an OPITO Standards training programme in order to enhance qualifications and skills of local personnel.


The key task of the Programme is to create a pool of high potential personnel among local the graduates of the Qazaqstani universities to ensure safe operations of the Karachaganak Field facilities.

Solution / actions:

Since 2008, as part of dual education, KPO has been implementing the Professional Development Programme for Production Operators, Mechanical Technicians, Electrical Technicians and Instrument Technicians based on the international standard of the Offshore Petroleum Industry Training Organization (ОPIТО). Once selected, candidates are trained according to international standards gaining both theoretical and practical knowledge. Upon a successful completion of the programme, interns are hired by the Company and start their careers at the production units. The value of this training programme lies in the methodology provided in a block-module format. This approach allows developing a set of competencies, which focus on the ability to address production issues in workplace.


A total of 492 students have completed the programme between 2008 and 2020.

In 2020, we continued the training under the Professional Development Programme for Production Operators and Mechanical Technicians started in 2019.

In September 2020, 36 trainees completed the theoretical module on specialities of Production Operator, Electrical Technician and Instrument Technician and were assigned to pass internship in Production and Maintenance department.



Context / short description:

The issues of environmental protection and ecosystems of the territories adjacent to the Karachaganak field are always in the focus of KPO’s attention. In its production activities, the Company adheres to the highest standards aimed at minimizing the impact on the environment.

As part of the post-resettlement monitoring, KPO decided to green the courtyards of the houses built in Aksai.

Solution / actions:

In October 2020, KPO Community Relations team visited a number of farms in West Qazaqstan Oblast to learn how to grow various types of trees, both leafy and fruit trees and how to select the seedlings.


On 20 October 2020, with support of Aksai Mayor’s Office KPO staff delivered 150 saplings of mountain ash, Tatar maple and poplar for planting in the backyard of Apartment Blocks #24 and #25 in microregion 10 in Aksai. The saplings were handed over to the head of the Condominium.

The Condominium went to spread the tree planting also in the backyard of the apartment block No. 4/6 on Druzhby Narodov Street. All mentioned apartment blocks had been built for the households resettled in phases 1 and 2.

The joint efforts of the KPO Community Relations team, Aksai Mayor and the Cooperative of Apartment Owners have paid off. The ex-villagers highly appreciated the initiative for landscaping their yards. Taking care of the planted trees is the contribution of each resident to the environmental protection and preservation of the ecosystem in the area.



Context / short description:

The resettlement of Berezovka and Bestau, which used to be located on the border of the new Sanitary Protection Zone of the Karachaganak field, took place in the period from 2015 to 2017 in several stages. In total, over 460 families were relocated to Aksai and the adjacent newly developed Araltal microdistrict. One of the examples of settling in a new place and restoring the usual way of life is presented below.


Imanmalik Dushekenov is a retired resident, who moved with his elder son and his family from Berezovka Village to Aksai in Phase 1 at the end of 2015.

Imanmalik’s daughter Gulsin Nazarova worked as a schoolteacher of Qazaq language and literature at Berezovka School. In 2017, she was resettled to a new house in Araltal. Now she works at Araltal School as a teacher of Qazaq language and literature.

In accordance with Entitlement Matrix, the households where elderly resided together with grown up and married children were entitled to separate housing after resettlement. Therefore, Imanmalik’s married son and married daughter got two separate houses in Araltal.

Imanmalik Dushekenov’s son Sapargali has three children. The eldest son is already working, the youngest son is a 6-grade pupil of the Araltal school, his daughter Aizhan is a medical college graduate. She did her college under the KPO’s Scholarship Programme. After the graduation, KPO supported Aizhan with getting a job in local Clinic. Now Aizhan is a third-year student at a Medical University in Russia.

Aizhan says that KPO had given her a ticket to life through its Scholarship Programme. “My scholarship sponsored by KPO was bigger than that of other students’”.

When meeting with KPO Community Relations team Imanmalik Dushekenov thanked KPO for the assistance provided to his family: education for his granddaughter and a good housing in Araltal.



Context / short description:

In 2017, Qazaqstan announced its transition to the ‘green’ economy. This process implies radical changes in the national economy based on the up-to-date environmental legislation.

Since 2018, efforts for the development of a new Environmental Code were ongoing. The Company specialists actively participated at all stages of the development and review of this document.


Contribute to the formation of a new Environmental Code based on KPO experience in conducting environmental activities at the Karachaganak Oil, Gas and Condensate Field.

Solution / actions:

The year 2020 was marked by successful completion of a huge effort over the draft of the new Environmental Code. Within a year, the Company environmental specialists were actively engaged in the working group comprising the RoQ Ministry of Environmental Protection, Geology and Natural Resources, the Association of Oil and Gas sector “KazEnergy” and the Lower Chamber of the RoQ Parliament to review the drafts of the new Environmental Code and related acts. Our specialists provided constructive proposals and comments to the drafts of the Environmental Code and supporting acts in the area of environmental protection, including Water, Tax, Entrepreneurship Codes, Code of Administrative Offences and other. An enormous work has been done to introduce changes and amendments to the current environmental legislation.


The new Environmental Code of the RoQ was signed by the RoQ President K.K.Tokayev on January 2, 2021 and put into force from July 1, 2021.

In the run-up to the new Code, a number of critical issues pertaining to operation had been resolved by the Company experts jointly with other major users of natural resources. Such as handling of waste, application for environmental permits, mechanisms of the automatic emissions monitoring, invention of national standards on Green Technologies and others. An active engagement of national companies in the law-making efforts have enabled the business community to introduce rational and balanced upgrades to their production capabilities through application of the best available technologies in full compliance with the state policy for transition to ‘green’ economy.



Context / short description:

Ecomonitor portal is an online Air Monitoring data transmission system, developed by KPO in 2013 as part of the “KPO B.V. EMS Ecological Information Post Creation” project for prompt informing the RSE Kazhydromet on atmospheric air condition in Berezovka village and timely decision-making in event of complaints from the communities.


  • The information system would allow for real time transmission of air monitoring data in tabular and graphical form to the WQO regulatory agencies for further analysis and decision-making;
  • Increasing transparency over KPO production activity and its impact on atmospheric air and improving interaction with regulatory agencies.

Solution / actions:

In 2013, KPO developed the Ecomonitor portal with an online access for WQO Kazhydromet branch to KPO atmospheric air monitoring data from the two environmental monitoring stations EMS-013 and EMS-014, installed in Berezovka village.

In June 2018, KPO established an online transmission of the air quality data to WQO Environment Department from all 18 automatic EMSs, installed both at the SPZ boundary and within the Karachaganak field.

In 2020, as part of the corporate geographic information system (GIS), KPO updated the Ecomonitor portal with a number of new features such as:

  • significantly reduced time for collection and display of monitored data from the EMS;
  • updated mode of atmospheric air quality reporting for the selected period (day, month, year) whereby reports are created much faster;
  • submission of data through an interactive map that visually shows location of the automatic environmental monitoring stations, the Karachaganak Field SPZ boundaries and adjacent inhabited areas;
  • EMS status visualized in real time (normal operation, calibration, power outage, etc.);
  • portal user authentication changed from local to domain such as to improve the protection of the transmitted data.

In December 2020, KPO specialists presented a new version of the Ecomonitor and trained WQO Environment Department employees to operate the portal. Also, authentication data was handed over to the designated staff.


In result of the project implementation, WQO state agencies gained a real-time access to atmospheric air data from the Company EMSs.

The online monitoring data transmission to regulatory agencies contributes KPO’s fulfilling its obligation in the fields of health, safety and environment, including:

  • ensuring environmental safety and minimizing KPO’s impact on human health and the environment;
  • building confidence in KPO environmental data on the part of the regulators.

Taking into account the requirement of the new RoQ Environmental Code, for implementation of automated monitoring systems, KPO’s decision to establish an Atmospheric Air Quality Monitoring System within the Karachaganak Field and subsequent data transmission to regulatory agencies was ahead of its time.



Context / short description:

Based on the outcomes of the fugitive GHG Emissions Monitoring Campaign from 2015 to 2019 it was identified that the actual GHG (methane) emissions are significantly lower (by 93 %) than GHG emission volumes calculated in line with the Guidelines on GHG Air Emissions Calculation for Gas Production, Transportation and Storage Facilities. Based on the provisions of the Article 94-11 of the RoQ Environmental Code and ST RQ GOST R ISO 14064-1-2010, KPO took a decision to develop its own methodology that would allow to utilize the outcomes of the monitoring and therefore minimize indeterminacy in future calculations of fugitive GHG emissions at the Karachaganak field facilities.


KPO’s own methodology will support the delivery of the following objectives:

  • It will enable for calculations of actual fugitive GHG emissions at a more advanced level based on the screening and monitoring data,
  • It can be utilized during annual GHG emissions inventory at the Karachaganak field production facilities.

Solution / actions:

Considering the internal developed materials and based on the provisions of the Guidelines EPA-453/R-95-017, KPO Environmental Department has done huge work to develop and implement the Fugitive GHG Emissions Calculation Methodology. For this purpose, the following materials were studied and taken into consideration:

  • Equipment Leak Evaluation Guidance materials issued by the USA Environmental Protection Agency (EPA-453/R-95-017).
  • KPO Internal Fugitive Emissions Monitoring procedures and Fugitive Emissions Calculation Procedure.
  • KPC, Unit-2 and Unit-3 fugitive emissions screening and monitoring results.

The new methodology was approved by the Ministry of Environment, Geology and Natural Resources of the Republic of Qazaqstan for using during the GHG emissions inventory at the Karachaganak field production facilities.


  • The new methodology will enable KPO to obtain a more reliable data on the fugitive GHG (methane) emissions in Karachaganak;
  • The methodology was applied during the GHG emissions inventory in 2020. According to the 2020 Inventory Report, application of this methodology allowed for reducing cumulative reportable KPO GHG emissions at least by 150 kt CO2 equivalent or by 8 %



Context / short description:

KPO works on implementation of the ‘green office’ principles across the company. The ‘green’ office implies a sparing use of resources by employees, caring for the environment and raising environmental awareness.


In the long term, we expect that this initiative would contribute to reduction of waste generation, power and water consumption in the Company’s offices.

Introducing the ‘green office’ principles into the KPO’s corporate culture promotes eco-friendly thinking and lifestyle both at work and home, amongst family members and friends. Generally, the Company employees might demonstrate care for environment among the local communities and create positive impact on the society. Engagement of more employees into the KPO environmental activities will facilitate improving the Company’s environmental performance.

Solution / actions:

KPO has prioritised the environmental training for promoting care for the environment and the Company’ resources. This also implies raising loyalty among employees to introduction of the ‘green’ technologies and environmental practices.

During 2020, over 500 employees were engaged in a number of environmental awareness activities, such as:

  • A workshop involving KPO senior management dedicated to further improvement of the Company’s environmental performance including activities towards making the office an eco-friendly environment and improving the environmental culture;
  • Motivational eco-training for the employees hosting Roman Sablin, an eco-coach, motivational speaker, environmental blogger, and author of the book “The Green Driver. Code to ‘green’ living in a city”;
  • Environmental workshops with employees and discussions about the global environmental issues, personal contribution to reducing negative impact on the environment and minimizing ecological footprint.

Besides, KPO has issued its own Green Rules and environmental posters, designed to stimulate employees’ interest for change and to motivate them to take action towards reducing impact on the environment both individually and at the Company level.

Two KPO offices – Uralsk office and Karachaganak Business Centre – were selected for the Green Office pilot project, where the Company eco-activists conduct training and promote “green thinking” initiative among employees on a voluntary basis.



Context / short description:

From November 11 to 17, 2020, KPO held the Energy Week, dedicated to the Energy Saving Day in the Republic of Qazaqstan. As part of the event, a number of online webinars engaging professional speakers from different areas of energy saving and environmental protection were conducted. This also included the drawing contest “The Energy Saving With the Eyes of Children”.


  • Raise awareness of KPO and Contractor employees about the current trends, technologies and practices applied by industrial enterprises in energy saving and environmental protection;
  • The drawing contest “Energy Saving through the Eyes of Children” was held in order to raise the younger generation’s environmental awareness and sustainable living skills. Participation in the contest has encouraged children to learn the energy saving principles, and along the way to enjoy unfolding their creative abilities.

Solution / actions:

The Energy Week webinars included a wide range of issues: energy saving and energy efficiency projects implementation mechanisms, the RoQ Environmental Code updates, the ‘green office’ principles, foresight research and digitization in the area of energy saving, and other.

For elder children, a review of promising areas in energy education was conducted with participation of professors from the leading RoQ University and the German University of Applied Sciences Westküste. For younger children an interactive lesson ‘What is energy efficiency and why is it important?’ was held by the environmental teacher – ambassador of the RoQ Ministry of Environment, Geology and Natural Resources.

The organisers received a lot of positive feedback from participants despite the fact that the event was held for the first time and in an online format. More than 100 children of KPO and Contractor employees were engaged in the drawing contest “Energy Saving by the Eyes of Children”. The contest winners were awarded with gifts and certificates of gratitude. As part of the event, KPO General Director Edwin Blom awarded KPO employees, who greatly contributed to the Company’s Energy Management System certification and its compliance with the ISO 50001 standard.