Sustainability

Monitoring of resettled communities

KPO continues post-resettlement monitoring of resettled community members of the former two villages of Berezovka and Bestau relocated to the town of Aksai at the end of 2017. The monitoring helps receive feedback from resettled community members on how they are adapting to new places of residence and ensure the relevant support is given through actions taken by construction companies to comply with warranty obligations.

2020 was the final year for our construction contractors to complete the 36-months’ warranty terms for maintenance of 100 houses, the school built in Araltal and the two 9-storey apartment blocks built in Aksai in 2017 for the households resettled from Berezovka and Bestau.

In 2020, 198 complaints and requests have been received from the resettled households in Araltal and Aksai. Those included: minor construction defects in the apartments, such as replacement of joints between water pipes, leaking balconies and some internal coating works. By the end of 2020, the construction companies had fulfilled their warranty obligations in full by fixing all minor construction defects; all complaints were effectively closed.

In the spring of 2020 jointly with Burlin District authorities KPO supported the resettled families in Araltal with a mobile grocery shop selling food and essential goods during the COVID-19 lockdown.

In October 2020, with the support of Aksai Mayor’s Office, KPO Community Relations team supplied 150 saplings of rowan trees, maples and poplar trees from Burlin District Farm to green the territories of two 9-storey apartment blocks and one 5-storey apartment block in Aksai.

Socially vulnerable community members, who moved to Aksai and Araltal, are in particular focus of attention in KPO’s monitoring process. KPO Community Liaison Officer visits the elderly residents living alone in order to provide assistance in resolving their issues.

KPO has deployed 18 Environmental Monitoring Stations (EMS) across the Karachaganak Field and around the Sanitary Protection Zone and two truck-mounted mobile EMS. Please see more about KPO’s air quality monitoring in the «Preventing impacts on the communities» section.